Effective as of: 01.09.2019
This Privacy Policy shall inform you of your rights and obligations in regards to data processing made on behalf of JUMPR LTD (thereinafter: the “Company” or the “Service”, where appropriate), a company registered in the United Kingdom of Great Britain and Northern Ireland.
This Privacy Policy further reflects the obligations taken on by JUMPR LTD under the Regulation (EU) 2016/679 (General Data Protection Regulation). Parts of this Privacy Policy are our Compliance notices.
JUMPR LTD is the sole owner and operator of jumprevents.com and the JumpR mobile application (thereinafter referred to as: “jumprevents”, “JumpR”, “App”, “Website”, “Service”, “We” or “Us”, where appropriate). The Service may use cookies. On more information about your cookie preferences, please see the appropriate section(s) in our Privacy Policy.
References in this Privacy Policy to:
- JUMPR LTD (“App”, “Website”, “Service”, “We” or “Us”, where appropriate), means the operator of the JumprEvents Website or JumpR App, or a Data Controller in the context of GDPR. This Privacy Policy shall apply to all instances when the Service acts in the capacity of a Data Controller in the scope of applicable privacy regulations of the EU.
- “You”, “Your” and “User” means a person, group or entity using JumpR in accordance to the Terms of Service. References to “Data Subjects” mean references to Users whom are natural persons and are subject to processing of data by JumpR.
- “Personally Identifiable Information” or “Personal Data” means any information relating to an identified or identifiable natural person (“Data Subject”); an identifiable natural person is one who can be identified, directly or indirectly
- "Processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
The Services provided on the App are meant for persons over the legal age of majority (over the age of 18). For more information, please see our advisements in the section on Minors.
I. Information our App collects
a. We collect certain data to provide you and improve the services provided by the JumpR App. We further collect data to support advertising and marketing, and sometimes the location of users for the purposes of user authentication from your mobile device.
b. Some information will be collected directly from you, for example in instances when you are asked to fill out forms with your Personal Data (such as: name, e-mail address, telephone number etc.) We might collect information that is usually about the device from which you are using our App, your Web browser or location in an automated manner. We may collect some information about you through third-party services.
c. Some data we may require from you are needed for your usage of our Services. For example, we may not be able to provide you with a User Account without you entering the compulsory registration forms. In order to provide you with our services, we may process certain data in connection to your personal profile (such as: name, nickname, email address, telephone number, gender, date of birth), data in connection to our services (data we have collected in order to provide you with our services), publication data (we may process information that you post for publication on our App), enquiry, correspondence and notification data (any data you provide us with in any enquiry you submit to us, for example through our Customer Support e-mail, or by your consent to opt in to subscription for newsletters or promotional e-mails), your transaction data (information in relation to transactions, without exclusion to purchases of goods and services, that include your contact details and transaction details). Please note that some of this information may not be compulsory when, for example, creating a User Account. Some of the data requested from you to use our Service may be optional.
d. We may collect the data as described in subsection c) in the following instances:
- When you Register or Log into your User Account.
- When you edit your User Account Profile.
- When you contact our Customer Support service.
- When you create events or coaching entries.
- When you upload pictures or flyers.
Please do not provide us information about third parties unless we explicitly request for you to do so. You may provide us information required for us to provide our services towards third parties in the following instances:
- When you participate in an electronic transaction.
II. How do we Use your Data?
a. We always process your data in accordance to our Terms of Service and Privacy Policy.
b. We do not store or retain data that is connected to your transactions, unless you have agreed for us to do so.
c. We may share your data in the cases in which:
- You have agreed to the sharing.
- When we are requested to provide information of a court order or state-owned subpoena or other legal proceedings.
- In cases in which we believe, in good faith, that the disclosure of your Data is necessary to prevent or respond to fraud, defend our Services against attacks, protect our property, the property of our Users, the safety of us or our Users, or protect the interests, safety or property of the public
.
- In cases of a business transaction (acquisition or merger) in which we are acquired by another company or sell JumpR.
- When it comes to other JumpR users without an established User Account, we may collect aggregate or de-identified information about the user behavior and used devices. This Privacy Policy does not apply on instances when we use the de-identified and aggregated information for our personal analytic purposes.
The aspects of Usage of your Data shall serve as a lawful basis in instances when JumpR is acting as a Data Controller in the context of European Data Protection law and regulations.
d. We collect and use data with your previous permission. Where we need the information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may have a legal obligation to collect or retain personal information or may need the personal information to protect your vital interests or those of another person. These instances may include the following:
- Usage of your information to create and maintain your User Account.
- Use the name(s), location(s) and e-mail address(es) for marketing purposes, to which you have subscribed to.
- Gather usage data to collect information on how to improve our services, which we will gather in relation to the legitimate interest of providing you with improved services, bug and error fixes.
e. When appropriate and effective, we may share some of your personal Data with third parties that perform certain services to us. We share this information to improve the performance of our services. All our Services that we share your personal Data with shall process the data in accordance to the best privacy standards available and in accordance with the law. All data relating to enquiries or financial transactions sent from your mobile device or web browser to our server are protected using encryption technology. Personal data including your name, contact information, cardholder data and possible stored passwords will always be stored in encrypted form.
f. Generally, we store your data for a period not longer than is necessary for that purpose of storage. We will retain your personal data for a minimum period of 1 years following registration time, and for a maximum period of 5 years following registration time. In some cases, namely when it is not possible for us to specify in advance the periods for which your personal data will be retained. We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are the subject, or to protect your vital interests or the vital interests of another third party.
III. Your Options
a. Regardless of your legal rights in accordance to applicable law provisions, you may manually choose to limit the collection and/or use of your Personal Data in the following manners:
- If you are opting out from your mobile device, please see your individual mobile device model’s instruction on certain opt-outs. If you want to stop sharing any analytics or diagnosis data from your mobile device, please change your mobile device’s privacy settings.
- If you want to restrict our access to your location information, you may choose to deny access to your location on your mobile device or on your browser on your computer device.
- You may opt to close your account at any time, at which time all data will be deleted from our Servers following the minimum period described in subsection II c).
- When filling out your User Profile that is meant to be shared with the public (unless you opt for restricting the viewing audience in your Privacy Settings), your User Profile details are not compulsory. This means that your User Profile doesn’t have to contain any of the fields that are presented to you.
- At any time, you may choose to opt out of any Marketing Messages that are sent to you by clicking the “Unsubscribe” button on any Marketing Message sent to your e-mail. Please note that in some instances, we might send you a message requesting you to confirm you opt-out from direct Marketing and Advertising.
- You may manually select and limit any usage of Cookies. For more information on opting out from cookies, please see Section VI of this Privacy Policy.
IV. Location Services
a. Our software may use location services to determine the results and suggestions of the searches of your interest. For example, our App will display events and coaching events near to you.
b. Our App will ask you for permission to use the location services available on your device. Location services access may be changed according to your preference on your mobile device or web browser in the future.
c. Note that some of the features on our App rely on location services, and the App may not work as expected without having access to your physical location.
V. Cookie Policy
a. Cookies are small pieces of data that are stored on your static or mobile device’s website browser, or that may be stored locally on your device when you visit our App. A cookie file contains an identifier, which is a string of letters and numbers that are sent back each time a browser requests a page from the server. Cookies are divided into session cookies (which expire at the end of the user session – i.e. at the time of closure of your device’s browser or your App on your mobile device), or persistent cookies (which expire at their designated expiry date, unless deleted prior to such date). Cookies do not typically contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.
b. Why do we use cookies - We may use cookies in order to authenticate you, determine if you are logged into our the JumpR App, maintain the state of your subscription status for JumpR, personalize your user experience when logged in our JumpR, to help us display relevant advertisements to you, analyze certain behaviors on our App, store your preferences in relations to cookie usage and use cookies as an element of security, in order to protect your user account from misuse.
c. Your cookie preferences - You can manage your cookie preferences manually, by sending us a request on our Customer Support e-mail. If you wish to deny cookie usage via your website browser, you may opt to refuse cookie usage, or to delete the cookies from the browser memory.
d. Please note that with blocking cookies from your Website browser, or deleting clearing your cookies from your static or mobile device may limit certain services that we provide – for example: if you delete or block the usage of your authentication cookies, you may have to sign in to your User Account manually every time you use our App.
VI. PRIVACY COMPLIANCE SECTION: California Residents’ Privacy. European Economic Area and Switzerland Residents’ privacy. Cross-border transfers of data. Security. DNT. Marketing. Changes to this Privacy Policy.
a. Data Protection Act – A data protection act request for the personal data we store for you may be made by emailing us at
support@jumprevents.com. You will need to pay a fee for the copies, which is set by regulations in effect. The fee is currently 20 GBP.
b. California Privacy - California Residents may require a list of Third Parties that have received information for direct marketing purposes for the last calendar year. The list will contain the type of information shared. This list will be provided to a California Resident without cost. We will not share your information with third parties for their own marketing purposes.
c. GDPR Access to Personal Data - You have the right to confirmation as to whether we process your personal data and, where we do, access to the personal data, together with certain additional information. Where there is no legal constraint, we will supply to you a copy of your personal data. The first copy will be provided free of charge, with the additional copies being subject to a reasonable fee. The fee shall match the US Data Protection Act request at time of request.
d. Security - Recognizing that your privacy is important to you, JumpR employs technical security measures to protect your personal information. However, no transmission over the Internet can be guaranteed to be completely secure. Consequently, JumpR. Does not represent, warrant, covenant or guarantee the complete security of the personal information you provide to JumpR. and does not accept any liability for personal information submitted to JumpR which is misappropriated, inadvertently disclosed, misused, lost or altered despite the security measures which JumpR. Employs or because of your or third parties' use or misuse of personal information provided to or accessed through JumpR. Security of your Personal Data is our top priority. We employ the methods, but unfortunately, no method is so far 100% secure. As an entity and service bound by privacy protection laws, we will disclose any unauthorized breaches to our App, Data Servers, Website(s), or connected services within 72 hours after becoming aware of it.
e. Do Not Track - If you have a Do Not Track (DNT) browser mechanism and you are accessing our Services via a Website, we will not track, use cookies or provide you with advertisements. We do not allow third-party behavioral tracking mechanisms.
f. CAN-SPAM – Our commercial communications you have subscribed to will not use false or misleading subjects or email addresses, identify the message as an advertisement in some reasonable way, include the physical address of our business or site headquarters, monitor third-party email marketing services for compliance, honor unsubscribe requests quickly and allow users to unsubscribe by using the “Unsubscribe” button link.
g. Changes - You will be notified of any changes to this Privacy Policy on our Privacy Policy Page. You can change your personal information by Logging into your Account. For new users, the change of our Policy will become effective upon posting. For existing users, the change or update will become effective 30 days after posting.
VII. PRIVACY COMPLIANCE SECTION: Minors
a. JumpR is not meant to be used by persons under the age of 18. We do not knowingly collect, store or share information of minors. If you have any knowledge that a child without prior parental consent has been using our Services, please report this instance to our Customer Support Team at:
support@jumprevents.com.
We may, at sole initiative, verify any User that may not fit our general eligibility criteria. State and International regulations may set the legal requirements differently. Further in this Section we state a few of them:
b. COPPA - We respect the statutory provisions of the Children’s Online Privacy Protection Act. Please note that the Federal Trade Commission, US Consumer protection Agency enforces the Children’s online Privacy Protection Act, which is to ensure the privacy and safety of children while utilizing internet-related services. Parents of minors are to review, delete, manage or refuse with whom their child’s information is shared by utilizing the “consent and opt-outs” subsection, or by means of direct contact towards our Support Team. Under the COPPA act, we are not to be considered as a Service which markets to children. We do not, in any way, knowingly collect personal information from children under 13, except situations where we can collect such information due to the exceptions to the valid parental consent as specified in the COPPA Act. We advise parents on keeping their static or mobile device access codes away from underaged children. Anonymized methods of information gathering (without limitation, to: cookies, clear pixel technology or behavioral tracking algorithms) is to be used towards users which have met the legal requirements and expressed strict consent to, and with full legal capacity and understanding of the possible effects of such consent.
c. CalOPPA – If you are a California Resident, this regulation may apply to you. If you are under the age of 18, and are a registered User, you may request from us to, at any time, delete any of your personally identifiable information, posts or stored files you have entrusted us with on your server. Please specify the information you want removed precisely, as a request of deletion of such information may not mean a complete or comprehensive removal of your information. For more information, please contact our Customer Support e-mail at:
support@jumprevents.com d. GDPR – If you are a Resident of the European Union or Switzerland, this regulation may apply to you. As a Company, we do not offer our products and services to minors. Our services are not intended for usage by persons under the age of 18 or age of majority in their respective jurisdiction. Under Art. 8 of the GDPR, minors are considered children under the age of 16. Any usage of our services by minors is conditioned on a Parent’s valid consent in the form of confirmation we will send to the Parent’s e-mail address prior to commencing with any communication (commercial or otherwise) towards the minor.
e. Marketing – We do not market or offer any services to minors in your respective jurisdiction. If you believe that we have mistakenly sent any marketing or other communication to any minor, please report this instance throughout Customer Support e-mail, available at:
support@jumprevents.com
VIII. PRIVACY COMPLIANCE SECTION: Specific EU Residents’ Rights
a. Information – You have the right to check our legal bases for processing any of the data and get acquainted with our Privacy Practices at any time by contacting our Customer Support e-mail.
b. Rectification - You have the right to have any inaccurate personal data about you rectified and, considering the purposes of the processing, to have any incomplete personal data about you completed.
c. Erasure – In certain cases, you have the right to erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defense of legal claims.
d. Processing Restriction - In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defense of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defense of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
e. Object Processing - You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of legal claims. You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose. You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
f. Data Portability – To the extent that the legal basis for our processing of your Data is: - consent; - necessary for the performance of a contract to which you are the party, or to take steps at your request prior to entering into contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format, provided that there are no legal restrictions as foreseen by privacy regulations.
g. Complaint to a Supervisory Authority - If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
h. Withdraw Consent at any Time – In cases in which the legal basis for our processing of your Data is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
IX. Contact Us
Company name: JUMPR LTD (UK)
Place of Business: 13 (3f1) Caledonian Rd, Edinburgh, EH11 2DA, United Kingdom
Telephone number: [UK] +44 (0) 7447 733 960 - [US] +1 386 320 5543
You may contact us in any of the manners you deem fit, as described below:
- By Post to the Company’s Place of business at:
13 (3f1) Caledonian Rd, Edinburgh, EH11 2DA, United Kingdom
Your requests shall be assigned with a request order number, and may take some time to process, depending on the queue of requests before you. We may take up to 5 or more business days to process your request.
